Terms & Conditions

1. Nature of Engagement — Project-Based Work

StudioVerse operates on a project-based engagement model. Artists are engaged as independent contributors on a per-project basis, and work is assigned only when client orders or internal projects become available.

Engagement with StudioVerse does not constitute full-time employment, and does not create any entitlement to a fixed monthly income, a minimum volume of work, or continued assignments. The availability of projects depends on client demand, and StudioVerse makes no guarantee regarding the frequency, quantity, or value of future work assigned to any artist.

2. Studio Manager Responsibilities

Studio Managers are accountable for the overall performance, operations, and results of their studio. Their responsibilities include:

a) Hiring & Candidate Evaluation. Studio Managers are responsible for recruiting and hiring artists for their studio. This includes running an evaluation process to assess each candidate's quality of work and delivery speed before engaging them on the platform.

b) Onboarding. Studio Managers must onboard new artists, ensuring they understand the StudioVerse platform, tools, workflows, quality standards, and these Terms & Conditions before receiving their first project.

c) Artist Management & Success. Studio Managers are responsible for managing the artists in their studio and setting them up to deliver work successfully — including clear briefs, realistic workloads, and timely feedback.

d) Coaching & Mentoring. Studio Managers are expected to coach and mentor their artists on an ongoing basis to improve quality, speed, and professionalism.

e) Project Management & Delivery. Studio Managers are responsible for end-to-end project management within their studio: planning, assigning, and tracking projects, and ensuring work is delivered on time, at the required quality standard, and to the client's satisfaction.

f) Client Management. Studio Managers are responsible for managing client relationships for their studio's projects, including communication, expectation-setting, revisions, and overall client happiness.

g) Studio Finances. Studio Managers are responsible for the financial management of their studio, including budgets, tracking revenue and costs, and ensuring sufficient approved funds are available before assigning paid or free sample work (see Section 11).

h) Reporting & Escalation. Studio Managers must promptly escalate to StudioVerse any issues that put a delivery, client relationship, or payment at risk.

Failure to fulfill these responsibilities may result in reassignment of projects, clients, or artists to another studio, or suspension of the Studio Manager's engagement with the platform.

3. Assignment, Reallocation & Splitting of Work

StudioVerse reserves the right, at its sole discretion, to assign, reassign, split, or fully transfer any project or portion of a project between artists or studios at any time. This may be done to meet deadlines, balance workloads, match skill requirements, or serve client needs.

The reallocation of work is an operational decision and does not reflect on any individual artist. Artists must cooperate professionally with any reassignment, including handing over relevant files and materials where requested.

Deleting, withholding, damaging, or refusing to hand over project files, videos, or assets in response to a reassignment is considered a serious breach of these Terms. Such conduct may result in non-payment for the affected work and immediate termination of the artist's engagement with the platform.

4. Deadlines, Delays & Failure to Deliver

All projects — including internal videos, client videos, and free sample projects — are assigned with delivery deadlines that StudioVerse has committed to its clients. Delayed delivery can result in the cancellation of a client order and direct harm to StudioVerse's business and reputation.

If an artist anticipates being unable to complete an assigned project on time, they must notify StudioVerse with reasonable advance notice so the work can be reassigned to another artist. Waiting until the deadline, or failing to communicate at all, is not acceptable.

Where an artist fails to deliver on time and did not provide reasonable advance notice: no payment will be made for the incomplete video or video batch, and StudioVerse reserves the right to suspend or discontinue the artist's engagement with the platform.

5. Uploading Videos & Files

Please upload all videos and files to the SV platform. We no longer accept uploads via chat.

6. Uploading Internal Videos

When uploading internal videos, please ensure they're uploaded to the studio of the director who requested or ordered the video. You may also upload to your own studio, but for payment verification, only the ordering director's studio will be checked.

7. StudioVerse Watermark & Branding

All internal videos must include the StudioVerse watermark or mention StudioVerse in some way, using the correct capitalization ("StudioVerse" with a capital S and V).

8. Payment Currency

Internal video payments are made in CAD, while client payments may be made in USD or CAD, depending on the client's preferred currency.

9. Internal Video Payment Based on Performance

For internal videos, payment is based on the video's performance, specifically the number of views on YouTube. Please note that this policy is subject to change, and we will notify you in advance if any changes occur.

10. Bonuses for Internal & Client Videos

We no longer offer bonuses for internal or client videos.

11. Free Sample Policy

StudioVerse may offer free sample projects to prospective clients. Studio Directors may assign free sample projects to their studios from the platform's order queue.

Artists may work on free sample projects assigned to their studio; however, payment for free sample work is not guaranteed. Compensation for free sample projects is subject to the availability of approved revenue, budget allocation, or funding within the responsible studio. If no approved budget or funding is available, StudioVerse is not obligated to compensate artists for work completed on free sample projects.

Studio Directors and Studio Managers are responsible for evaluating whether their studio has sufficient resources before assigning free sample projects to artists (see Section 2g). This policy is intended to encourage responsible use of free sample projects and ensure that such projects are assigned strategically.

12. Raw Project Files & Assets

Artists must retain and be able to provide, at any time, all raw materials used to create their videos or content — including source images, video clips, music, voiceovers, project files, and any other assets.

Whenever the StudioVerse team or the client requests these materials, the artist is responsible for sharing everything promptly. It is the artist's responsibility to keep these files safe and available for as long as the project may require.

Failure to keep or hand over the raw materials on request means the work is considered incomplete, and no payment will be made for it.

13. Ownership of Delivered Work

All videos, content, and raw materials produced for internal or client projects through StudioVerse are the property of StudioVerse and/or the ordering client. Internal videos belong to StudioVerse, and client videos belong to the ordering client.

Artists retain no ownership or reuse rights over this work once it is delivered, unless otherwise agreed in writing.

14. Reporting Bugs

If you encounter any bugs during the process, please let us know immediately.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: studioverse@info.io